Referral program terms

Joining and sharing

The verified owner of a 2BA organization can join. You do not need a paid subscription. Accept these terms when you enroll; we record the terms version and time with your enrollment. Do not refer yourself, create duplicate accounts to earn rewards, or use misleading claims or unsolicited bulk messages.

Your link identifies your referring organization. The first valid link a visitor follows is remembered for 30 days in a signed first-party cookie. A referral is attached only when a new account is created; it cannot be added to an existing account. A waiting-listed account keeps its referral while waiting to subscribe.

Customer benefit and commission

The referred customer receives 25% off their first monthly 2BA subscription invoice. The discount does not repeat on cancellation or reactivation and cannot be combined with another introductory offer.

The dashboard shows the commission rate and duration for new referrals. The current defaults are 15% and three months. Each referral keeps the rate and duration recorded at signup, even if the program settings later change. The fixed window begins with the first paid subscription service period. Cancellation does not pause or restart it.

Commission is calculated on collected eligible monthly 2BA subscription revenue after discounts and excluding tax. Unrelated purchases, free or manually granted access, subscription migrations, and proration invoices do not earn commission. Refunds, credits, and unresolved or lost disputes reduce earnings. Reductions on mixed invoices are allocated proportionately to the eligible subscription revenue. Amounts are rounded down to whole euro cents.

Payouts

Each commission becomes payable 30 days after payment. We review available earnings monthly and pay balances of at least €25 by manual bank transfer; smaller balances carry forward. Earnings and payout records are kept in EUR. 2BA arranges bank details directly with the referrer before making a transfer. The referral dashboard does not collect or store bank details.

The dashboard shows amounts awaiting payment and completed transfers. A payout reservation means we are preparing a transfer; it does not mean the money has arrived in your bank account. Bank processing times can vary. 2BA pays customer payment-processing fees; these are not deducted from the commission base.

Refunded or disputed commissions reduce pending or future earnings. If a transfer has already been made, the adjustment is carried against future earnings. The same amount is not deducted twice. A negative balance must be offset before further earnings can be paid. 2BA bears losses that ultimately cannot be recovered.

Program administration

2BA may pause new enrollment or disbursement, and suspend participation to investigate misuse. Pausing enrollment does not erase existing referral terms or valid earnings. Bank details and any failed-transfer issues must be resolved before payout. For referral or payout issues, use the support contact in your account or billing documentation.

We keep referral attribution, earnings, adjustment, and payout records separately from API request content. Referrers see aggregate signup and conversion counts, not invited customers’ identities. Stripe processes customer subscription payments. 2BA keeps payout amounts, dates and bank transfer references for accounting. See the privacy policy.